Shipping Policy

At Dr. Rags, we are committed to delivering quality aquaculture products safely and efficiently to our customers. Please read our Shipping Policy to understand how orders are processed and delivered.

Order Processing

Orders are processed upon confirmation and payment verification, where applicable. Processing times may vary depending on product availability, order volume, and delivery location. Most orders are prepared and dispatched within 1–3 business days.

Delivery Areas

We provide shipping services across selected regions and locations within India. Delivery availability may vary depending on the destination. Customers are encouraged to contact us to confirm serviceability before placing large or urgent orders.

Shipping Charges

Shipping charges, if applicable, will be communicated during order confirmation. Charges may vary based on the order quantity, product type, package weight, and delivery location.

Estimated Delivery Time

Once dispatched, orders are generally delivered within 2–7 business days, depending on the destination and courier service availability. Delivery timelines may be affected by factors beyond our control, including weather conditions, transportation delays, public holidays, or other unforeseen circumstances.

Packaging

All products are packed with care using secure and appropriate packaging methods to help maintain product quality and prevent damage during transportation.

Delivery Issues

If you receive a damaged, incorrect, or incomplete shipment, please notify us within 24 hours of delivery with supporting photographs or videos. Our team will review the issue and provide appropriate assistance.

Order Tracking

Where available, shipment tracking details will be shared with customers after dispatch to help monitor delivery status.

Contact Us

For shipping-related enquiries, order tracking assistance, or delivery support, please contact us using the details provided on our Contact Us page.

Email: [Your Email Address]

Phone: [Your Contact Number]